Full Job Description
Export Business Development Manager – The Americas
What’s the job and who would it suit?
We have an exciting opportunity for an Export Business Development Manager to join our team. The role would suit someone with experience in a similar role, managing and developing and maintaining relationships between manufacturer and distributors.
Where you’ll be working
With a proud heritage and over fifty years of success, Allett Ltd are a pioneering manufacturer of precision lawnmowers. We are a wholly British-owned company, and we serve a broad customer base, from the avid gardener to the world’s most famous sports grounds.
We are currently looking for a full-time permanent Export Business Development Manager to expand our busy and fast-paced team.
Our core values are at the heart of how we do business. If the following values resonate with you, then we may be a great match for one another.
· PASSIONATE - We are passionate about what we do and fixate on our customers together we create the world’s best sports surfaces and lawns.
· TEAM - We collaborate to develop and grow with our colleagues, customers and suppliers. Allett is a team, we harness our collective knowledge, skills and expertise to succeed. Take responsibility, be respectful of others and our environment.
· RELIABLE - We are trustworthy, honest and respect Allett’s heritage. Rely on us, our systems and machinery.
· IMPROVE - We are curious and thrive on change; take risks, be creative and excite through innovation. There is always a better way.
· HARDWORK - We do more with less and punch above our weight. Urgency is crucial and self-motivation a must.
The team you’ll be working in
Working as part of the Commercial Sales team you will oversee, manage and maintain existing North American customer relationships whilst identifying new market opportunities within the Americas. You will need to develop the distribution network in North America to serve a growing demand from soccer, baseball and homeowner markets while collaborating with the existing USA distributor to develop their strategy for sustainable growth. You will also ensure that these distributors align with our brand and values whilst constantly striving to build long lasting customer relationships to contribute to company growth and goals.
What you’ll be doing
So that you can get a feel for the job, here is what you will be doing day to day:
· First point of contact for distributors in the region
· Building relationships with dealer/distributor personnel
· Ensure that engagement with technical support and parts departments of distributors and Allett Ltd is strong
· Assist distributors in developing marketing, distribution and after-sales support strategies
· Product improvement process – Product quality feedback to Quality and Design Engineering functions to support a ‘Product Continuous Improvement Process
· New Product Development (NPD)– Engage with distributors and end users to understand future New Product requirements and opportunities and feedback to NPD process
· Manage the distributors’ orders for timely delivery to meet in-country demand. Including early winter orders and sales forecasting
· Utilise the Company CRM system to provide transparent sharing of customer interactions and contact details
· Prepare our distributors for orderly NPD introduction in their markets
· Travel for face to face meetings and lead/support key account development in region
· Assist/enable digital resale platform implementation where appropriate
· Enable and organise technician product and service training programme in collaboration with product specialists
· Engage with Quality department to drive improvements in product quality, reliability, and serviceability with participation from distributors in the region
· Work proactively across the business with other key stakeholders and other departments to meet company objectives
· Perform any other duties the business requires within the remit of this role
What you’ll need to succeed
Need to know
- Deep understanding of collaborative selling
- How to work with Distributors to assist in developing their business for sustainable growth
- Languages. Preferably mother-tongue English, desirable, business level Spanish
- Operated at Executive level in previous roles
- Business Commercial knowledge and experience
- Previous experience with CRM
Need to have
- Proven experience in a similar role, within a sales or commercial environment
- Strong negotiation and influencing skills
- Proven experience of delivering exceptional customer service results and retaining customers
- Skills in developing internal relationships in a commercial environment
- Ability to travel and work away from home
- A can-do, problem-solving approach with a clear understanding of delivering business development
- Ability to adapt-to & implement change and thrive on it
- Customer centric focus
- Determination to succeed
More about the job
Hours of work are 40 hours per week: Mon - Thurs 8.00am – 5.00pm, Friday 8.00am – 3.45pm.
Salary: £40,000 - £48,000 per annum based on 40 hours per week, depending on experience
Location: Rural, Hixon
What’s on offer?
Competitive salary, 28 days holiday inclusive of bank holidays, with the option to purchase an additional week via salary sacrifice. Auto-enrolment pension scheme and development opportunities for those keen to progress. Free onsite parking. Free PPE supplied with applicable roles.
Plus company bonus structure and company car allowance
Plus, the chance to work with a great team of people in a relaxed but hardworking environment.
Interested? Then apply today and hopefully start your journey with us!
Job Types: Full-time, Permanent
Salary: £40,000.00-£48,000.00 per year
Benefits:
- Company pension
- On-site parking
Schedule:
- Monday to Friday
Work authorisation:
- United Kingdom (required)