Ordering Spare Parts from our Online Parts Portal
Instructions:
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Step 2)
Once your account has been created, sign in and find your mower model. The 3D interactive model makes it extremely easy to find the part you are looking for.
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Step 3)
Once you click into the parts, the part name as well as the price will show up on the left-side panel. Once done, add the parts to your cart, repeat until you find all necessary parts.
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Step 4)
Once you have found your parts, click on the "Review order" or "Shopping cart" to enter the checkout screen. All prices will be shown in GBP and DOES NOT include freight cost.
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Step 5)
Fill out your delivery & contact information and click "Order parts" in the bottom right hand corner. This will send us an email with your order information on, allowing us to give you an accurate cost for your shipping. You will not be charged at this stage.
Once the order has been placed, you will immediately receive an email confirming we have received it. -
Step 6)
After that, you will then receive another email which includes the total cost including freight. On this email there will be a link to pay for your order. GBP will automatically be converted to USD upon payment.
Please note, the payment email may take up to a full working day to receive. This is due to time differences & also because we calculate carriage manually, to ensure you get the best price possible.
Once despatched, you will receive an email with your tracking information to follow your order at every step.
